lime-go - Some users cannot connect to Lime Go – Incident details

All systems operational

Some users cannot connect to Lime Go

ResolvedMajor outage1 hour 33 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Some users cannot open Lime Go. The browser shows a message like "This site can't be reached". The problem comes and goes, and it affects only some internet providers.

    Lime Go is operational, and your data is safe. The cause is outside Lime Go, in the network of some internet providers. We are working with the providers, and we are making a change that prevents this problem in the future.